Tribiq's aims and objectives are to provide its clients with a service that meets the following criteria:

• we will meet your specification for each project
• we will agree a timescale and deliver projects within this timescale
• we will agree costs in advance, and never exceed them without good reason and prior agreement
• we will provide ongoing support in an efficient and timely manner, no matter how small the request.

We're vitally concerned with the quality and reliability of our service, because our reputation depends so much on this. Our underlying principle is to sustain long-term, productive relationships through good service, and never to lock customers in with hidden contract clauses or proprietary technology.

We maintain and enhance our service quality by working in a systematic and flexible manner to procedures designed to control and eliminate the occurrence of non-conformances.

For example, our working procedures require specifications for all tasks we conduct, as well as testing and cross-checking between team members, so that tasks are carried out in a quality way.

It is the responsibility of the Directors to ensure that all such procedures are clearly documented and implemented.

Our management team regularly review the Quality Management System to ensure its continuing suitability and effectiveness. From such reviews, we undertake corrective or preventative action whereever inadequacies are found.

The practices to ensure consistent high level quality have been formalised as a Quality Management System which is documented in our company procedures.