I have had an excellent experience of working with Tribiq over the last year. They have undertaken some major projects with great success and technically we have pushed the boundaries. Tribiq seem able to listen to my needs and translate them onto the web. I have particularly valued their outstanding customer service as they are always available and open to discussion.
Ruth Parkinson, ELGA LabWater
ELGA LabWater is a UK-based manufacturer of pure water equipment, for the research, science clinical and healthcare environments. It exports is products to customers internationally.
The company is owned by the Veolia Water Solutions & Technolgoies group, which is French based and has operations in over 50 countries.
Its ELGA PartnerNet site brings together distributors and partners from all parts of the world.
The password-protected extranet site contains a large repository of brochures, photography, operator manuals and other information in several languages.
ELGA LabWater uses it to deliver personalized news about products, events and other updates.
There is a consumable products calculator in both web-based and mobile formats.
This allows sales personnel to compile a quotation for customer consumable requirements. The mobile "app" can be used with an iPhone, Adroid, Blackberry or other smartphone device.
A key part of the Veolia Water delivery is to demonstrate a strategy for addressing climate change and other environmental issues.
There is a Carbon Calculator system within the PartnerNet, which allows a user to calculate the carbon footprint of any ELGA product.
The carbon calculation considered the product, its accessories, its consumables, its shipping to the customer, and its service plan. The result is immediate and delivered both via the website and through a PDF download which can be presented to the customer.